Privacy Policy

Effective Date: June 28, 2025.

Komorika Digital is a digital marketing agency committed to helping local service-based small businesses thrive online. We offer free, professionally designed websites, along with digital marketing and AI automation services. This Privacy Policy explains how Komorika Digital collects, uses, shares, and protects your information when you interact with our website, services, and communications.

We understand the importance of your privacy and are dedicated to being transparent about our data practices. We encourage you to read this policy carefully to understand how we handle your information.

1. Introduction and Scope

This Privacy Policy applies to all information collected by Komorika Digital through:

Our website: www.komorika.com
Our services, including free website design, digital marketing, and AI automation.
Email, phone, and other electronic communications between you and Komorika Digital.
Any other interactions where you provide us with personal information.

This policy applies to individuals who are prospective clients, current clients, website visitors, and anyone who interacts with our services.

2. Data We Collect

We collect different types of information to provide and improve our services.

2.1 Personal Information (Identifiable Information)

This is information that can directly or indirectly identify you. We collect personal information when you voluntarily provide it to us, such as when you:

Sign up for a free website or service:
- Name
- Email address
- Phone number
- Business name
- Business type/industry
- Business address (if relevant to service provision)
- Website URL (if existing)

Subscribe to our newsletter or marketing communications:
- Email address
- Name (optional)

Participate in surveys or promotions:
- Information requested in the survey/promotion form.

Provide content for your website (if you utilize our free website service):
- Business descriptions, images, logos, service lists, testimonials, contact details, social media links.
- Important Note: You are responsible for ensuring you have the legal right to provide us with all content, especially images and text, that you want us to use on your website.

2.2 Non-Personal Information (Non-Identifiable Information)

This is information that cannot be used to directly identify you. We collect non-personal information automatically as you navigate our website, including:

Browser type and version

Operating system

IP address (may be considered personal information in some jurisdictions when combined with other data)

Referring website or search terms used to find us

Pages visited on our website

Time spent on pages

Clickstream data

Device information (e.g., mobile device type)

Geographic location (general, not precise)

3. How We Use Your Information (Processing Purposes)

We use the information we collect for various purposes, always with a clear legal basis.

3.1 To Provide and Manage Our Services:

To create and design your free website: Using the business information and content you provide.

To deliver digital marketing services: Such as SEO, social media management, or paid advertising, based on your agreed-upon scope.

To implement AI automation services: Tailoring solutions to your business needs (e.g., chatbots, automated email responses).

To communicate with you: Regarding your services, updates, support, and administrative messages.

To process your requests and inquiries: Responding to your questions and providing technical support.

3.2 For Business Operations and Improvement:

To analyze website usage and trends: To improve our website’s functionality, user experience, and content.

To develop new services and features: Based on market needs and client feedback.

For internal record-keeping and administrative purposes.

To ensure the security and integrity of our systems and services.

To prevent fraud and other illegal activities.

3.3 For Marketing and Communication (with your consent where required):

To send you newsletters, promotional offers, and information about our services that may be of interest to you.

To tell you about new products, services, and features from Komorika Digital.

To personalize your experience with our website and communications.

To conduct surveys and gather feedback to understand your needs and preferences.

3.4 Legal Basis for Processing (GDPR)

For individuals protected by the General Data Protection Regulation (GDPR), our legal bases for processing your personal data are:

Performance of a contract: When we process your data to fulfill our obligations under a service agreement with you (e.g., building your website, delivering marketing services).

Legitimate interests: When processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms (e.g., improving our services, preventing fraud, direct marketing where consent is not required). We conduct a legitimate interest assessment to ensure this balance.

Consent: Where you have given clear and unambiguous consent for specific processing activities (e.g., for certain marketing communications). You have the right to withdraw your consent at any time.

Legal obligation: When processing is necessary to comply with a legal or regulatory obligation (e.g., tax, accounting, or consumer protection laws).

4. User Rights

You have certain rights regarding your personal information. We are committed to upholding these rights. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

Right of Access: You have the right to request a copy of the personal information we hold about you.

Right to Rectification (Correction): You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Erasure (Deletion/“Right to be Forgotten”): You have the right to request that we delete your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, for example, if you contest the accuracy of the data.

Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, where technically feasible.

Right to Object to Processing: You have the right to object to the processing of your personal information in certain circumstances, particularly where we are processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. (For GDPR, this refers to the data protection authority in your country).

5. Third-Party Sharing and Disclosure

We respect your privacy and will not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as:
- Website hosting providers (essential for your free website)
- Email communication platforms
- CRM (Customer Relationship Management) systems
- Analytics providers
- AI automation tools (when directly integrated into services for you)
- These service providers are contractually obligated to protect your information and are only permitted to use it for the specific purposes for which we provide it to them.

Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation or valid governmental request.
- Protect and defend the rights or property of Komorika Digital.
- Act in urgent circumstances to protect the personal safety of users of our services or the public.
- Protect against legal liability.

Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Note on Client Website Content: When we build your free website, the content you provide (business name, services, contact details, images) will be publicly accessible on the internet. This is the nature of a website.

6. Cookies and Analytics

Our website uses “cookies” and similar tracking technologies to enhance your experience and analyze website usage.

Cookies: Small text files placed on your device by a website that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies for:
- Essential functionality: To enable basic website features.
- Preferences: To remember your settings and preferences.
- Analytics: To understand how visitors interact with our website.
- Marketing: To deliver relevant marketing messages.

Analytics Tools: We use third-party analytics services, such as Google Analytics, to collect and analyze non-personal information about website traffic and usage patterns. These tools use cookies to gather information like IP address, browser type, pages visited, and time spent on the site. This data helps us improve our website and services.

Your Choices Regarding Cookies: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this website may then be inaccessible or not function properly.

7. Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Client Data: We will retain personal information related to our clients for the duration of our service agreement and for a reasonable period thereafter to comply with legal obligations (e.g., tax records) and to resolve disputes.

Inquiries/Prospects: If you contacted us but did not become a client, we will retain your information for a reasonable period to follow up on your inquiry and for our legitimate business interests, unless you request deletion.

Website Analytics Data: Non-personal data collected through analytics tools is typically retained for a period set by the analytics provider (e.g., 26 months for Google Analytics default settings).

Legal/Regulatory Obligations: In some cases, we may be required to retain data for longer periods due to legal or regulatory requirements.

When your personal information is no longer required, we will securely delete or anonymize it.

8. Data Security Measures

Komorika Digital is committed to protecting the security of your personal information. We implement a variety of technical and organizational security measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Encryption: Using Secure Socket Layer (SSL) technology to encrypt data transmitted over the internet (evident by “https://” in your browser’s address bar).

Access Controls: Restricting access to personal information to only employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.

Firewalls and Network Security: Implementing firewalls and other network security measures to protect against unauthorized access to our systems.

Regular Security Audits: Periodically reviewing our security practices and updating them as necessary.

Data Minimization: Collecting only the personal information that is strictly necessary for the purposes outlined in this policy.

Employee Training: Training our employees on data protection best practices and security awareness.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

9. International Data Transfers (GDPR)

For users located in the European Economic Area (EEA), please note that your personal data may be transferred to, and processed in, countries outside of the EEA, including the United States, where our servers or some of our service providers may be located. These countries may have data protection laws that are different from those in your country.

When we transfer your data outside the EEA, we ensure a similar level of protection is afforded to it by implementing appropriate safeguards, which may include:

Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

Using specific contracts approved by the European Commission which give personal data the same protection it has in Europe (Standard Contractual Clauses).

Note: If we use service providers certified under the EU-U.S. Data Privacy Framework, this may also serve as a legal basis for transfer. We monitor developments regarding international data transfer mechanisms.

By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

11. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to this policy will constitute your acknowledgment and acceptance of the changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:

Email: [email protected]

For individuals within the EU/EEA: If you are not satisfied with our response or believe we are processing your personal data unlawfully, you have the right to lodge a complaint with your local Data Protection Supervisory Authority.

Thank you for trusting Komorika Digital with your information.